- Facilitated by Lynnea Mills MD, and Michelle Mourad MD
- 4.0 CME Available
“Enhancing Relationship Centered Communication Skills” is a facilitated learning program where participants from different clinical backgrounds will come together with skilled communication facilitators to build on existing skills. The foundational 1 day course addresses the objectives below. Learning occurs in small groups with ample opportunity to practice new skills in a comfortable setting while addressing common scenarios directed by learners. At the end of the course, learners will commit to 2 new skills to augment their current communication styles.
Objectives (Enhancing Relationship Centered Skills 1 Day Course):
- Understand the importance and value of effective communication
- Build rapport and relationships with others
- Acknowledge communication barriers, with special attention on the computer and time limitations
- Recognize another’s perspectives and concerns
- Negotiate an agenda for an encounter
- Ask questions using skilled open-ended inquiry
- Listen reflectively and respond with empathy
- Collaborate on a plan that others can follow
Target Audience: UCSF Health Physicians and Advanced Practice Providers (CRNA, PA, NP, Midwife)
Questions?: Email angela.karahalios@ucsf.edu or diane.sliwka@ucsf.edu
